PMC📐 Design CoordinationNCR Log (PM-side, project-wide)

NCR Log (PM-side, project-wide)

log
PMC-DSN-LOG-004·v1.0-beta·⚠ Beta — review before use

This is a master register to track all Non-Conformance Reports (NCRs) raised on the project. It helps the PMC team monitor quality deviations from drawings or specifications, track the contractor's proposed corrections, and ensure every issue is properly closed out.

ReferencesFIDIC Red Book 1999, Sub-clause 7.5 (Rejection)FIDIC Red Book 2017, Sub-clause 4.9 (Quality Management and Compliance Verification System)ISO 9001:2015, Clause 8.7 (Control of nonconforming outputs)CPWD Works Manual, Chapter 18 (Quality Assurance)
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📍 When to use this template
  • When a site engineer or QA/QC engineer finds work that does not meet the approved drawings, specifications, or quality standards.
  • An entry is made every time a new NCR is issued by the PMC/Client team; the log is updated continuously as the NCR is resolved.
  • Maintained by the PMC's QA/QC Manager or a designated Project Coordinator, based on inputs from the site execution team.
Sections & fields
Preview of the template structure. Download Excel to fill on site.
1Header / Project Info6 fields
Project Name
_____________
Contract / Package No.
_____________
Log Title
_____________
Period Covered
_____________
Last Updated On
_____________
Maintained By (Name/Designation)
_____________
2NCR Identification8 fields
Sl. No.
_____________
NCR No.
_____________
Date Raised
_____________
Raised By (PMC/Client)
_____________
Issued To (Contractor)
_____________
Location / Grid / Chainage
_____________
Drawing / Spec Reference
_____________
Brief Description of Non-Conformance
_____________
3Contractor's Response & Proposed Action6 fields
Date Acknowledged by Contractor
_____________
Root Cause Analysis (RCA) Submitted? (Y/N)
_____________
Proposed Corrective Action
_____________
Proposed Preventive Action (if any)
_____________
Target Completion Date (by Contractor)
_____________
Contractor's Responsible Person
_____________
4PMC/Client Review & Approval4 fields
PMC Review Comments
_____________
Proposed Action Accepted? (Y/N/Conditional)
_____________
Date of PMC Response
_____________
PMC Responsible Engineer
_____________
5Closure & Verification6 fields
Date Rectification Completed by Contractor
_____________
Verification by PMC (Date)
_____________
Verification Remarks (Accepted/Rejected)
_____________
Evidence of Closure (Photo/Test Report Ref.)
_____________
Date Closed
_____________
Closed By (PMC)
_____________
6Status & Analysis5 fields
Current Status (Open/Closed/Under Review/Overdue)
_____________
Days Open
_____________
NCR Category (Major/Minor/Observation)
_____________
Cost Impact (if any)
_____________
Schedule Impact (if any)
_____________
💡 Sample filled excerpt
NCR No: PROJ-NCR-021 | Description: Reinforcement in slab S-201, Grid C-D/4-5, found with incorrect spacing (200mm instead of 150mm as per Drg No. STR-SH-105 Rev 3). | Status: Under Review | Contractor's Proposed Action: Submit method statement for laying additional bars in between existing bars. Awaiting PMC approval.
⚖ Compliance notes
  • Helps enforce contract quality requirements as per FIDIC Sub-clause 4.9 (Quality Management) and 7.5 (Rejection).
  • Serves as key evidence for quality management processes during internal/external audits, including ISO 9001:2015 certification.
  • Provides a documented trail for rejecting defective work, which is a fundamental requirement under CPWD contract conditions.
  • This log is a primary document reviewed during quality audits to assess the effectiveness of the project's quality management system.