Quick Reference Values
quality policyA documented statement of the organization's overall intentions and direction regarding quality for road bridges.
quality objectivesSpecific, measurable, achievable, relevant, and time-bound goals related to the quality of bridge construction and performance.
quality planA document detailing the quality practices, resources, and sequence of activities relevant to a specific bridge project or contract.
quality manualA document describing the quality system of an organization, typically including its scope, policies, and procedures.
documented informationInformation required to be controlled and maintained by an organization and the medium on which it is contained.
internal auditA systematic, independent, and documented process for obtaining evidence and evaluating it objectively to determine the extent to which quality system requirements are fulfilled.
management reviewA periodic review by top management of the quality system to ensure its continuing suitability, adequacy, and effectiveness.
nonconformityNon-fulfillment of a requirement.
corrective actionAction to eliminate the cause of a detected nonconformity and to prevent recurrence.
preventive actionAction to eliminate the cause of a potential nonconformity and to prevent occurrence.
traceabilityThe ability to trace the history, application, or location of an item by means of recorded identifications.
competenceThe application of knowledge and skills to perform a job or activity successfully.
inspectionThe act of examining and measuring characteristics of a product or service and comparing them with specified requirements to determine conformity.
testingThe determination of one or more characteristics of an item in accordance with a specified procedure.
samplingThe selection of a portion of a material or product for testing or inspection.
calibrationThe process of configuring an instrument to provide comparable and accurate measurements.
supplier evaluationThe process of assessing the capability of a supplier to provide materials or services that meet specified quality requirements.
Key Formulas
Defect Frequency Rate = (Number of defects / Total units inspected) * 100
MTBF = Total operating time / Number of failures
Cp = (Upper Specification Limit - Lower Specification Limit) / (6 * Standard Deviation)
Cpk = min [ (USL - Mean) / (3 * SD), (Mean - LSL) / (3 * SD) ]